The average turnaround time for repairs is 3-5 days. We make every effort to ensure your service request proceeds in an efficient and timely manner. However, there can be unforeseen circumstances that prolong the repair time (i.e. parts availability, operating system corruption, etc.).
Should such an event occur, we will notify you as promptly as possible by phone or email so that you may make appropriate adjustments to your schedule. Thank you for your understanding in this matter.
In the event the operating system needs to be reinstalled it is inevitable that some applications will most likely also need to be reinstalled (i.e. QuarkXpress, Adobe Suite, Microsoft Office etc.). Therefore, we may need you to supply installation disks for your applications.